Order Cancellation

Customers can cancel orders at any time before the order has been processed.

Once the order has been shipped, you will receive a shipping confirmation via email and whatsapp with your COD amount as well as the order tracking ID. As soon as the product has been delivered, our above-mentioned exchange policy will be applicable to your order.

PretAge holds the authority to cancel any order in cases such as the item is out of stock, pricing errors, or the credit card payment is declined by the issuing financial institution.