EXCHANGE POLICY

At GoPret, our customers are our first priority. Our customer care team will facilitate you on each step if you wish to exchange your purchased item. The help you need is just a click away!

Domestic Orders:

Valid Days of Exchange: Any article purchased online can be exchanged from us within 07 days through contacting us, once the article has been delivered, given that the customer has proof of purchase

Proof of Purchase: This includes the online order confirmation email.

Conditions Qualified for Exchange: Articles are qualified for change only if they are unused, all tags are intact, the packing is in its original condition and the original invoice is present. Also, state a valid reason for requesting an exchange, such as if the article is defective, in the wrong size.

Process of Online Exchange: It usually takes 7-10 days to complete the online exchange process after it has been verified.

Items not Allowed for Exchange: Articles purchased on discount or on sale are not qualified for exchange. For further assistance, you can contact our customer service department by emailing us info@go-pret.com  or you can call us at +92 3000 GOPRET (+92 3000 467738). Provide all the required information to our representative and if all the conditions of the exchange are met, we will schedule the pick-up from your doorstep.

Gopret does not offer a return policy. However, we can guide you in requesting an exchange for your article. Please refer to the above-mentioned Exchange policy for this.